General
- What is a myFloc team and who should be in it?
- What can I do with the myFloc cards?
- How is the myFloc Primary Account funded?
- Can someone create a myFloc Card Account for another person?
- How long will it take to set up a myFloc Card Account?
Information & Data Collected
- How do you protect my information?
- Why do you need my Social Security number and other personal information?
- What is the verification code for?
- I never got a verification code, how do I get one?
Account Set-up & Management
- Do I have to have a myFloc Insider on myFloc Card Account?
- I am having trouble logging in and need to reset my password.
- How do I cancel a card on my myFloc Card Account?
Account Information
- Can I block purchases of specific items?
- Why did I get a notification of suspicious activity on myFloc Card Account?
- Who can see what is happening on myFloc Card Account?
- I am getting a "bank connection lost" message, what does this mean? What can I do?
- Can I put different amounts on different myFloc cards?
Card Information
- Can I use myFloc for recurring payments?
- How do I unfreeze my card if it has been frozen?
- I did not receive myFloc card(s)?
- What happens if there is a pre-authorized transaction and the card is declined for insufficient funds?
- This transaction does not look right?
Funding Your Account
- I received an error message; what happened and what do I do?
- Who can direct deposit funds into the myFloc account?
- I can’t find my bank on your list; how do I link myFloc account?
- Is there a limit on how much is in myFloc account? How much can I transfer to myFloc account at once? And how often?