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Knowledge Center
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Card Information
  • General
  • Information & Data Collected
  • Account Set-up & Management
  • Account Information
  • Card Information
  • Funding Your Account
  • ATM Usage
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      1. Knowledge Center
      2. Card Information
      • General
      • Information & Data Collected
      • Account Set-up & Management
      • Account Information
      • Card Information
      • Funding Your Account
      • ATM Usage

      Card Information

      • What happens if there is a pre-authorized transaction and the card is declined for insufficient funds?
      • How do I unfreeze my card if it has been frozen?
      • What happens if there isn't enough money in the Card Account to cover the money movement?
      • Can I use myFloc for recurring payments?
      • Can I expedite the delivery of my card? If yes, how and how much will it cost?
      • I did not receive myFloc card(s)?
      • How do I know that myFloc card(s) is activated?
      • This transaction does not look right?
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      The myFloc™ Card is issued by Pathward, National Association, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Netspend is a registered agent of Pathward, N.A. Card may be used everywhere Visa® debit cards are accepted. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Use of the Card Account is subject to activation, ID verification, and funds availability. Transaction fees, terms, and conditions apply to the use and reloading of the Card Account. See the Cardholder Agreement for details. Contact us for support 1-833-myFloc1 (1-833-693-5621).
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