Contact us AT ONCE if you or another Cardholder believe a Cardholder’s Card, online login credentials, or PIN has been lost or stolen or that an electronic funds transfer has been made without your permission. Telephoning us at 1-833-myFloc1 (1-833-693-5621) is the best way to minimize your possible losses. If you notify us within two (2) business days after you learn of the loss or theft of any Card or PIN, you can lose no more than $50.00 if someone used any Card or PIN without your permission.