If you need to replace any Card for any reason, please contact us at 1-833 myFloc1 (1-833-693-5621) to request a replacement Card. You will be required to provide personal information that may include the Card Number, your name, the Secondary Cardholder or myFloc Team Member’s full name (if applicable), transaction history, and similar information to help us verify identity. There will be a fee for replacing a Card, which will be assessed to the Primary Card Account. See the Fee Schedule for more information about the fee. Only the Primary Cardholder or Secondary Cardholder may request a replacement Card.